Our commitment to privacy
At TitanAxe Solutions Ltd, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our anti-financial crime solutions and services.
Information we collect
Personal
Personal information
When you use our solutions, we may collect:
- Full name and contact details (email, phone, address)
- Professional information (job title, company)
- Identification documents for compliance purposes
- Financial information for payment processing
- Authentication credentials
Technical
Technical information
Automatically collected technical data:
- IP address and device information
- Browser type and version
- Time zone setting and location
- Operating system and platform
- Usage data and interaction patterns
Compliance
Compliance data
For anti-financial crime compliance:
- Transaction monitoring data
- Customer due diligence information
- Sanctions and PEP screening results
- Risk assessment scores
- Regulatory reporting information
How we use your information
Primary purposes
- Providing and maintaining our anti-financial crime services
- Complying with regulatory requirements (AML, KYC, CTF)
- Processing transactions and preventing fraud
- Customer support and communication
Secondary purposes
- Improving our services and developing new features
- Analyzing usage patterns for optimization
- Marketing and promotional communications (with consent)
- Legal compliance and dispute resolution
Legal basis for processing
| Processing purpose | Legal basis | Description |
|---|---|---|
| Service delivery | Contractual necessity | Processing necessary for fulfilling our service agreement |
| Compliance checks | Legal obligation | Required by anti-money laundering and counter-terrorism financing laws |
| Marketing communications | Consent | Based on your explicit consent to receive marketing materials |
| Analytics & improvement | Legitimate interest | Improving our services and preventing fraud |
Data sharing & security
Who we share with
- Regulatory authorities (as required by law)
- Trusted service providers and partners
- Cloud infrastructure providers
- Security and fraud prevention services
Security measures
- End-to-end encryption for all data
- Multi-factor authentication
- Regular security audits and penetration testing
- Data minimization and pseudonymization
Your data protection rights
Access
Right to access
Request copies of your personal data.
Correct
Right to rectification
Request correction of inaccurate data.
Erase
Right to erasure
Request deletion of your personal data.
Port
Right to portability
Request transfer of your data to another service.
To exercise any of these rights, contact our Data Protection Officer at support@titanaxesolutions.com.
Contact information
For questions about this Privacy Policy or our data practices, contact our Data Protection Officer.
- Phone
- +44 7951 564127
- Address
- 306 Whitehorse Road, Croydon, England, CR0 2LE
This Privacy Policy was last updated on September 21, 2026. We may update it periodically to reflect changes in our practices or legal requirements. Please review this page regularly.