Privacy Policy - TitanAxe Solutions Ltd

Our Commitment to Privacy

At TitanAxe Solutions Ltd, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our anti-financial crime solutions and services.

GDPR

General Data Protection Regulation Compliant

ISO 27001

Information Security Certified

FCA

Financial Conduct Authority Registered

1 Information We Collect

Personal Information

When you use our anti-financial crime solutions, we may collect:

Full name and contact details (email, phone, address)
Professional information (job title, company)
Identification documents for compliance purposes
Financial information for payment processing
Authentication credentials

Technical Information

Automatically collected technical data:

IP address and device information
Browser type and version
Time zone setting and location
Operating system and platform
Usage data and interaction patterns

Compliance Data

For anti-financial crime compliance:

Transaction monitoring data
Customer due diligence information
Sanctions and PEP screening results
Risk assessment scores
Regulatory reporting information

2 How We Use Your Information

Primary Purposes

Providing and maintaining our anti-financial crime services
Complying with regulatory requirements (AML, KYC, CTF)
Processing transactions and preventing fraud
Customer support and communication

Secondary Purposes

Improving our services and developing new features
Analyzing usage patterns for optimization
Marketing and promotional communications (with consent)
Legal compliance and dispute resolution

3 Legal Basis for Processing

Processing Purpose	Legal Basis	Description
Service Delivery	Contractual Necessity	Processing necessary for fulfilling our service agreement
Compliance Checks	Legal Obligation	Required by anti-money laundering and counter-terrorism financing laws
Marketing Communications	Consent	Based on your explicit consent to receive marketing materials
Analytics & Improvement	Legitimate Interest	Improving our services and preventing fraud

4 Data Sharing & Security

Who We Share With

Regulatory authorities (as required by law)
Trusted service providers and partners
Cloud infrastructure providers
Security and fraud prevention services

Security Measures

End-to-end encryption for all data

Multi-factor authentication

Regular security audits and penetration testing

Data minimization and pseudonymization

5 Your Data Protection Rights

Right to Access

Request copies of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your personal data

Right to Portability

Request transfer of your data to another service

To exercise any of these rights, please contact our Data Protection Officer at support@titanaxesolutions.com

Contact Information

For any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

support@titanaxesolutions.com

Phone

+44 7951 564127

Address

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Policy Updates

This Privacy Policy was last updated on December 6, 2025. We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices.