Important legal notice
By accessing or using TitanAxe Solutions Ltd’s services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. Effective date: August 19, 2026.
Definitions & interpretation
Key terms
- Services
- Our anti-financial crime solutions including AML, KYC, transaction monitoring, and compliance tools.
- Client
- Any individual or entity using our Services.
- Agreement
- These Terms and any related Service Level Agreement.
Interpretation
- References to legislation include amendments
- “Including” means including without limitation
- Headings are for convenience only
Services description
Anti-financial crime solutions
TitanAxe Solutions Ltd provides comprehensive anti-financial crime solutions including but not limited to:
Service limitations
- Our Services assist with compliance but do not constitute legal advice.
- Final regulatory compliance decisions remain the Client’s responsibility.
- We reserve the right to modify or discontinue Services with 30 days’ notice.
Client obligations
Compliance responsibilities
- Provide accurate and complete information
- Maintain proper licenses and registrations
- Cooperate with regulatory investigations
- Implement recommended security measures
Security requirements
- Maintain secure access credentials
- Restrict access to authorized personnel only
- Report security incidents within 24 hours
- Maintain audit trails for 7 years
Prohibited activities
- Using Services for illegal activities
- Circumventing security measures
- Reverse engineering our software
- Reselling Services without permission
Fees & payment terms
| Service type | Billing cycle | Payment terms | Late fees |
|---|---|---|---|
| SaaS platform | Monthly / Annual | Net 30 days | 1.5% monthly |
| Implementation | Project basis | 50% upfront, 50% on completion | As per contract |
| Support & maintenance | Annual | Net 15 days | 2% monthly |
Taxes
All fees are exclusive of taxes. Client is responsible for all applicable taxes.
Price changes
We may adjust prices with 60 days’ notice. Existing contracts are honored until renewal.
Liability & warranties
Limited warranty
TitanAxe Solutions Ltd warrants that our Services will perform substantially in accordance with published documentation. This warranty is subject to proper use and excludes:
- Modifications not made by us
- Use with unauthorized hardware or software
- Force majeure events
- Beta or trial services
Limitation of liability
- Total liability cap: Our total liability shall not exceed 12 months of fees paid.
- Excluded damages: We are not liable for indirect, consequential, or punitive damages.
Termination
Termination rights
- By client
- End of contract term with 30 days’ notice
- For cause
- Material breach with 14 days to cure
Post-termination
- Data export available for 30 days
- Data deletion after 90 days
- Outstanding invoices remain payable
General provisions
Law
Governing law
English law, with exclusive jurisdiction in London courts.
Whole
Entire agreement
These terms constitute the entire agreement between the parties.
Change
Amendments
Changes require written agreement signed by both parties.
Acceptance & contact
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
- Legal inquiries
- support@titanaxesolutions.com
- Phone
- +44 7951 564127
- Address
- 306 Whitehorse Road, Croydon, England, CR0 2LE
Version 2.1 · Last updated August 19, 2026